Buzz Drops FAQ
Questions before you try Buzz Drops?
Here are the answers customers usually need before ordering: how Buzz Drops works, how to use it, shipping, returns, compliance, and support.
Need help now?
Email us at sales@buzzdrops.com.
For order support, include your order number and the email used at checkout.
Contact Buzz DropsProduct
What are Buzz Drops?
Buzz Drops™ are THC drops designed as an alcohol alternative for adults 21+. Add to a non-alcoholic drink to keep the ritual—without alcohol.
What does it taste like?
Unflavored and scent-free. It blends into mocktails, seltzers, juice, tea, or other non-alcoholic drinks without sugar or aftertaste.
What are the ingredients?
Buzz Drops use hemp-derived cannabinoids, CBG, MCT oil, and natural plant extracts for a clean, balanced experience.
Is Buzz Drops legal to buy online?
Buzz Drops complies with the 2018 Farm Bill and contains hemp-derived cannabinoids below 0.3% Δ9 THC by dry weight. We ship only to compliant U.S. states.
Usage
How do I use Buzz Drops?
Add 1 dropper, or 1 mL, to any non-alcoholic beverage and stir. You can also place it under your tongue.
How much should I take?
Follow the label for serving guidance. Start low and go slow, and give it time before considering more.
How long do the effects last?
Effects vary by person and situation. Follow label instructions and use responsibly.
Can I mix Buzz Drops with alcohol?
Buzz Drops is meant to replace alcohol, not enhance it. Mix with non-alcoholic drinks only.
Is this product for everyone?
For adults 21+. Not recommended if pregnant or nursing. Do not drive or operate machinery after use.
Shipping
Where do you ship?
Across the United States to compliant states.
How fast will my order arrive?
Orders placed after 5 PM CST ship the next business day and typically arrive in 2–3 days via USPS or UPS.
Where do orders ship from?
Orders ship from our fulfillment center at 24535 FM 2978 suite 116, Tomball, TX 77375.
Can I change or cancel my order?
Contact support ASAP. If the order has not shipped, we can usually update or cancel it.
Subscriptions
How do I manage my Buzz Drops subscription?
Visit the Manage Subscription page and use the secure Seal Subscriptions portal. Use the same email you used at checkout.
Can I skip the next billing cycle?
Yes. If you still have enough Buzz Drops left, open the portal and choose to skip the next renewal instead of canceling.
Can I pause instead of cancel?
Yes. Pausing is best when you want a longer break but may want the subscription again later.
Can I change my billing date or payment method?
Yes. The subscription portal lets you update timing and payment details when those options are enabled for your subscription.
How do I cancel if I still want to?
You can cancel inside the secure portal. If you cannot access it, email sales@buzzdrops.com with your order number and checkout email.
Returns & support
What is your return policy?
If your order arrives damaged or incorrect, email support and we will make it right.
Do you accept opened bottles?
Opened bottles cannot be returned for safety reasons. Case-by-case, we may offer a partial refund or replacement.
What if my package is lost or delayed?
If tracking has not updated for 2 days, contact us and we will file a replacement claim.
Do you work with influencers or brands?
Yes. Use the contact page and select influencer collaboration, wholesale, or brand partnership.